Legal Information
Shipping & Returns
At Digital Urban Living, we want you to be completely satisfied with your purchase. While we do not accept returns, we offer exchanges within 30 days of the purchase date. If you need to exchange an item, please ensure it is in its original condition, unused, and with all original packaging and tags intact. To initiate an exchange, please contact our customer service team at [customer service email] or [customer service phone number] with your order details and the reason for the exchange. Once approved, we will provide you with instructions on how to send the item back to us. Please note that customers are responsible for the shipping costs associated with returning the item for exchange. Upon receiving and inspecting the returned item, we will process your exchange and ship the new item to you. We appreciate your understanding and cooperation with our exchange-only policy.
Privacy Policy
At Digital Urban Living, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring a secure online experience. This privacy policy outlines how we collect, use, and safeguard your data.
We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter. This information is used solely to process your orders, improve our services, and communicate with you about your orders and promotions.
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We do not sell or share your personal information with third parties, except for trusted partners involved in fulfilling your order (e.g., payment processors and shipping companies). We use industry-standard security measures to protect your data from unauthorized access.
By using our website, you consent to the collection and use of your information as described in this policy. If you have any questions or concerns about our privacy practices, please contact us at [customer service email].
Thank you for trusting Digital Urban Living with your information.
Secure Payment
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All Major Credit / Debit Cards